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Frequently Ask Questions

Often we are asked common questions, so we've compiled our responses for you. If you have a question we haven't answered, email us at: info@resoluteclothingco.com. We would like to hear from you.

Where are you based?

What is your return and exchange policy?

Please read our Return Policy for everything you need to know.

Where do I return my item for a refund?

If you are returning an Item, please ensure it is in its original condition and packaging. Items not received in the original condition are not eligible for a refund. 

Address and send your item to: Attention: Keith Publicover, Resolute Clothing Co., 716-20 Minowan Miikan Lane, Toronto, ON M6J 0E5

How do I know what size I am?

We want to make sure you are satisfied with the fit and feel of your Resolute Wearable. We appreciate sizing is a personal preference, so it's important that you pick the right size. Before you buy a Resolute Wearable be sure to review our Sizing Charts provided on the product page. Note the sizing measurements are in inches.

What's the best way to take care of my Resolute Wearable?

We recommend that you wash our products in cold water with like colours. Washing items turned inside-out helps to extend the life of the screen printing. We recommend not ironing directly over the designs. Tumble dry on a low setting or hang dry for best results.

 

Can I cancel or change my order at anytime?

Please email us as soon as possible at info@resoluteclothing.com if you are requesting to change or cancel your order. Note that once the item has been fulfilled and marked as shipped, we're not able to make any changes or cancellations to your order. See Our Refund for more information about returns.

Are there any local stores where I can buy Resolute Wearables? 

For now we are strictly an on-line store service. We are currently exploring opportunities to bring Resolute Wearables to retail locations. Subscribe to our newsletter to receive news on this and other product information. 

How can I get support or get involved in your community initiatives?